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Why are communication skills important?

Communication skills are important in today’s workplaces for many reasons:

  • 81% of recruiters identify interpersonal skills as important, and a further 57% of recruiters say interpersonal skills will grow in demand over the next 5 years.
  • More than 60% of employers say that applicants need to demonstrate good communication and interpersonal skills considered for jobs, according to research.
  • A survey carried out on 400 companies with 100,000 employees each cited an average loss of $62.4 million per year due to inadequate communication to and between employees.
  • Good communication skills feature high in the top 10 most in-demand soft skills.

Effective communication helps with the following:

  • Quick Problem Solving
  • Strong Decision Making
  • Improved Relationships
  • Consistency in Workflow
  • Advanced Professional Image
  • Improved Productivity

On average, according to research by Haiilo, a leading employee communications platform, 7% of communication is verbal, 38% is tone and inflexion, and 55% of communication is body language.

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